Privacy Policy

Last Updated: [January 2025]

Privacy Commitment

At Printesq, we prioritize your privacy and are dedicated to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect data when you visit our website or use our services.

By accessing printesq.com, you acknowledge and agree to the terms described below. We encourage you to review this policy carefully to understand our practices.

We reserve the right to update this policy at any time. Any changes will be posted on our website with an updated effective date. Your continued use of our services constitutes acceptance of the current policy terms.

If you have questions or concerns about our privacy practices, please contact our Customer Service team. If you disagree with any part of this policy, we recommend discontinuing use of our website.

1. Introduction

Printesq ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard data when you use our website (www.printesq.com) or services.

By accessing our Site or submitting information, you agree to this Policy. If you disagree, please discontinue use immediately.

2. Scope

This Policy applies to:

All Printesq-operated websites and services.
Information collected online, via email, or through order fulfillment.

3. Information We Collect

A. Information You Provide

Contact Details: Name, email, phone, company name, and shipping/billing addresses.
Order Information: Label specifications, artwork files, and project requirements.
Payment Data: Credit card details (processed securely by third-party providers like Stripe/PayPal).

B. Automatically Collected Data

Technical Information: IP address, browser type, device details, and pages visited.
Cookies: Small files that enhance Site functionality (e.g., login sessions, shopping cart).

4. How We Use Your Information

We use data to:

Process orders and provide quotes.
Communicate about orders, updates, or promotions (opt-out available).
Improve our services and user experience.
Comply with legal obligations (e.g., tax laws).

We never sell your personal information.

5. Information Sharing

We only share data when necessary:

Printing Partners: To fulfill orders (bound by confidentiality agreements).
Payment Processors: For secure transactions.
Legal Compliance: If required by law (e.g., court orders).

6. Data Security

We protect your information with:

Encryption: SSL technology for all data transfers.
Access Controls: Limited employee access to sensitive data.
Secure Storage: Artwork and customer data stored on password-protected systems.

7. Your Rights

You may:

Access, correct, or delete your account information.
Opt out of marketing communications.
Request a copy of your data.

8. Data Retention

Artwork Files: Stored for 30 days post-order for reprints, then deleted.
Account Information: Retained while your account is active or as required by law.

9. Cookies & Tracking

We use cookies to:

Enable essential Site functions (e.g., shopping cart).
Analyze traffic and improve services.

You can disable cookies in browser settings, but some features may not work.

10. Children's Privacy

Our services are designed for businesses and not intended for children under 13. We do not knowingly collect data from minors.

11. Policy Updates

We may update this Policy periodically. Changes will be posted here with a revised "Last Updated" date.

12. Contact Us

For questions or requests:
Printesq

Need help? Contact Printesq:

📧 Email: info@printesq.com
🌐 Online: https://www.printesq.com/order